Q & A |
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How will your order be shipped?
All domestic orders will be shipped US priority or First Class mail. There is a shipping chart provided.
* International orders please email me for shipping charges.
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When will my order arrive?
All orders are shipped in the priority they are received. It will take 10-14 days to be shipped. Please allow 2-3 days additional for postal services.
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Do we consider suggestions?
Of course !!! Without your suggestions I do not know what you are looking for and I depend on my customers to let me know what they need. Email and give me the themes that you need. I will let you know when and if I will be able to create that theme for you.
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How do you contact us?
Click on the " contact us" ....it will link you to our email address. We will answer all emails in a timely matter.
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What form of payments do we accept?
We accept Paypal, and credits cards (Visa, Master Card, Amex and Discover) through PayPal.
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Do we have a privacy policy?
We assure you that we will not sell any of your information or use it for any other purpose.
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Do we have a return policy?
Unfortunately all orders are final. We do guarantee that the product will be the high quality that we have always provided in our product.
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How long have we been in business?
Shoestring began doing the scrapbook conventions in 2004. I have personally been scrapbooking for 20 + years. I have managed several scrapbook stores including one that Quick Quotes owned. I have also taught scrapbook classes for years and had the opportunity to teach at the conventions. |